For hourly plans you are charged a flat rate (depending on machine type) per month to cover storage and access. Additionally, you are charged an hourly rate when the machine is running. Monthly plans are offered at a flat rate for unlimited access.
Where are Paperspace Gaming servers located?
You can learn more about our global coverage here.
Am I charged when my machine is off?
For hourly plans, if your machine is powered off, you will only be billed for your storage. Monthly machines have a flat rate per month regardless if the machine is on or off.
Can I upgrade or downgrade my plan?
You can upgrade or cancel your paid subscriptions at anytime from within your console.
Do you offer refunds?
No. Please open a support ticket if there are extenuating circumstances.
How do I cancel my account?
You can cancel your account anytime through the console, under the settings tab.
Is private data shared with third parties or advertisers?